FAQ / Frequently Asked Questions

What is an animated video invitation? Video Invitation is the latest go-to way of sending your invitation. With its vibrant animation, it surpasses traditional digital invitations. You can easily share it on popular social media networks like Facebook, Instagram, and more. Additionally, it is a cost-effective and eco-friendly alternative to paper invitations.

How do I customize my animated video invite? Our video invites are made-to-order. Once we receive your invitation details, we will start editing your video invitation. We'll email a draft (jpeg file) of your invite within the next 24 hrs for you to check for corrections. Once you approve it, we'll email the video invitation (mp4 file) within that day. Note: If you do not see the email, please check your Spam folder just in case it got delivered there instead of your inbox.

What final product will I receive? You will receive a digital MP4 video file which you can easily download and save to your smartphone's album or gallery. No physical item will be shipped. Final product will be sent by email.

How can I send animated invite to my guests? You can send it through Messenger, iMessage (iPhone to iPhone), Instagram, WhatsApp and Email. Both Android and iOS users can receive the video file as long as you send them using the mentioned apps. Note: We don’t recommend sending the video invite as a Text Message (SMS) as most carriers have small file size limit or data capabilities so it decreases the quality of the video making it blurry and unreadable at the recipient's end.

What is your turnaround time? Our turnaround time is 24 hours. 

Can you make my animated invite in Spanish? Yes we can do it in Spanish, Portuguese, Italian, French, German & Dutch. If your language is not included in the list, please send us an email first to confirm if your language is supported before placing the order.

I wasn't able to put my personalization details during checkout, where do I send it? No worries! please send us an email with your information and we'll take care of it.

Can you change all the wordings and title? Yes we can change all the wordings on the video invite to suit your event. Ex: Wedding invitations can be changed into an invite for Bridal or Baby Shower, Save the date, Engagement Announcement, 50th Birthday, Baptism, Wedding Anniversary, Birthday Greetings, Graduation Announcement etc. Send us the wordings and we'll make the adjustments.

Can you modify the graphics on the video template? We cannot change the graphics on our templates. 

Can you change the background music? Yes, please refer to the Add-Ons section for your special requests.

Can you insert a hyperlink to the video invitation? It is not possible to insert a hyperlink or clickable link within an mp4 file.

Can you make a custom design for me?
I'm so sorry but we do not make custom design orders at the moment. Thank you

 

Based on 39 reviews
100%
(39)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
Great job

Timely, efficient, clear communication and accommodations within parameters. Would recommend

Vow Renewal

Everything about these e-vites are awesome. I will definitely be using this company again for my next event.

Absolutely Beautiful

I am so happy I made the choice to get the video invitation. The process was easy and fast! I keep getting people telling me how different and fancy they were. Thank you so much!!

Perfect!

You are the best! Thank you Sparkly😍😍😍

Fast and Efficient

Very convenient service, editing was also done fast and I was happy with the final product. Thank you!

L
Change Background Music
Latoya Johnson
Easy process

This was a very easy/smooth process. Great customer service and a great product.

Mermaid Party Video Invitation

Mermaid Party Video Invitation

This invitation is adorable with a cute under the sea music background and the ability to customize with a favorite pic of my child. The creator was friendly and responsive and I received the video promptly. True professionalism. I would order again!

Mermaid invitation

Absolutely love it. So cute. my daughter is very pleased. love how easy it was to order and the team are quick to finish the final video. couldn't reccomend them enough

It was perfect!

Loved it so much I can't wait for another event so I can use them again!!!

Exactly what I wanted!!

I'm so happy I ran across this company on pintrest!!! Ordering was painless, invite was done in 24 hrs and it was perfect. I'm so happy.

Barbie animation invite

Super quick very helpful with a mistake i made even after it was sent still fixed it for me. thank you so much everyone loved it.

Love my invitation!!

I am having a baby shower for my daughter and found this adorable Little Pumpkin video invitation. It turned out sooooo cute and everyone I sent it to absolutely loved it! I would highly recommend this to everyone I know. The turn-around time is also very fast. Thank you for this wonderful invitation!!!

Mermaid invitation

The video came out so cute everyone who was invited loved it! 🥰 I’ll be ordering all my future invites from Sparkly Studio!!!

Awesome!

I was so glad that I went with the video invitation. All of my guest loved it! Thank you again

Mermaid party invite

The invite was very cute and the quality was excellent. They were very quick with the turn around and would definitely use again

Mermaid Party Video Invitation

Absolutely loved it

It was perfect theme, easy to access for revisions and easy to send out. I will definitely use them again. Got complements from almost everyone I sent the invite to.

Love Your Work!!!

Love the mermaid video invitation! I had the wrong date and the turnaround time to fix it was within a couple of hours. Awesome customer service!!!!

Beautiful invitation

It was a hit! Everyone liked it and asked where I got it from. It was easy and worth it ! I’d buy again for any event.

Invitación de aniversario

Muy buen trabajo excelente 👍

Excelente

Beautiful invitation

The process of creating the invitation was seamless, the representatives were prompt with each of their responses, and the result was beautiful. A huge hit when I sent out my video invitation!

A total hit!

This was a great invitation!! My daughter loved it and our guests too, they mentioned lots of good things about it. Customer service is good too, I’ll suggest to plan a couple of days to have it ready.

So cute

Everyone LOVED these invitations